Oriental Ballooning Ticket Price US$ 300

PAYMENT POLICY

• Bookings are not secured until payment is made in full.
• Payment must be settled in full as soon as possible confirming the tour in order to avoid missing the chance of balloon flight as high demands and available slots per day are much different.

CANCELLATION POLICY

• No fee for cancellation before 30days
• 20% for cancellation within 30-8days
• 100% for cancellation less than 7days

TERMS & CONDITIONS

Passengers flying with ORIENTAL BALLOONING are bound by the following Terms and Conditions;

1. Passengers should wear long-sleeved shirts and long trousers or skirts, preferably made from natural fibres.
2. Any medical condition such as epilepsy, recent surgery or other condition which can affect your ability of fly or assist the crew must be disclosed to ORIENTAL BALLOONING at the time of booking, and to the pilot on the day of your flight. Pregnant women will not be allowed on flights. ORIENTAL BALLOONING will not be liable for illness or injury due to any undisclosed condition or failure to comply with any reasonable instruction given by the pilot, crew or company representative.
3. Any passenger with a body weight in excess of 125kg/ 280lbs, or any passenger requiring the space of 2 passengers in the balloon basket, is required to pay a 100% surcharge of the ticket price. Failure to provide accurate information in advance may lead to the refusal of flight at the launch site, whereby no refund will be offered.
4. Children under the age of 8 years are not permitted to fly with ORIENTAL BALLOOING. Children under the age of 16 years must be accompanied by a responsible adult, and only if the child is over 4’6” or 137 cm in height.
5. As the pilot is legally responsible for the safety of all passengers at all times connected with the flight, he or she has the right to refuse passengers for whatsoever reason as to not endanger the flight or other passengers.
6. Full attention must be paid  by passengers to the safety briefing given before the launch of the balloon, and questions should be put to pilot if the briefing is not understood or unclear.
7. The decision of the pilot of the day is final on all matters, and he or she has full authority over passengers and crew who are to fully comply with his or her instructions or orders.
8. ORIENTAL BALLOONING expects passengers to give full co-operation and assistance if needed to the pilot and crew in any situation that is deemed reasonable, during pre- and post – flight activities.
9. ORIENTAL BALLOONING reserves the right to cancel or delay flights, and changer rendezvous and launch sites at short notice, to achieve safe and successful flights. The company is not liable for any ensuing loss or inconvenience.
10. ORIENTAL BALLOONING carries third party and passenger liability for all its balloons.
11. ORIENTAL BALLOONING accepts no liability for claims arising as a result of an act or default of any other passenger or bystander.
12. ORIENTAL BALLOONING accepts no liability for loss or damage to persons or property other than that which results from negligence on its own part.
13. ORIENTAL BALLOONING will not accept liability for loss or damage to personal effects taken on flights.
14. Flights cancelled by ORIENTAL BALLOONING for safety reasons, inclement or unfavorable weather conditions, or operational difficulties will be refunded in full. All direct payments to ORIENTAL BALLOONING will be refunded in cash either in Bagan, Mandalay or Yangon. For all bookings made through tour agents, passengers must contact the respective agent to expedite their refunds.
15. ORIENTAL BALLOONING reserve the right to alter, revise or review any terms, conditions or rates at its discretion.
16. No refunds will be given for failure to arrive for a pre-arranged flight.
17. Receipts, payment vouchers or flight tickets are to be produced on arrival at the launch site.

Safety Briefing (as given by the pilot before takeoff)

• SMOKING IS NOT PERMITTED IN AND AROUND THE BALLOONS AT ANY TIME.
• At all times, do not walk between the trucks or tractors and the balloon
• During the inflation of the balloons, remain in the passenger reception area until called to your balloon by your pilot.
• Before landing, stow all cameras, videos, binoculars etc. DO NOT HANG ANYTHING AROUND YOUR NECK.
• On the command “ Landing Positions”;
  - Face backwards to the direction of travel, and hold tightly on to the rope handles inside the basket
  - If seats are provided, sit down on the seats. If not, bend your knees (as if skiing), but do not sit on the floor
  - Lean back against the basket padding
  - Stay in this position until invited to stand upright again.
• After landing, stay in the basket. Do not get out, until the pilot tells you it is safe to exit.

FAQ@Frequently Asked Questions

YANGON OFFICE (ORIENTAL BALLOONING)

### Yangon Office is open from 9am until 5pm, Myanmar Time (0230-1330 GMT).

No. 10, Inya Yeiktha Street

Mayangone Township, Yangon, Myanmar

Tel: +95 (0) 1 665 126, 01 657 050, 01 657 690

Fax: +95 (0)1 657 689

BAGAN OFFICE (ORIENTAL BALLOONING)

### Bagan Office is open from 9am until 8pm, Myanmar Time (0230-1330 GMT).

No. 76 A, Lanmadaw Road, Sone Kone Quarter , Nyaung Oo
Tel: +95 (0)9 250 505 383, 09 259 100 511

MANDALAY OFFICE (ORIENTAL BALLOONING)

###Mandalay Office is open from 9am until 8pm, Myanmar Time (0230-1330 GMT).

No.C1, Corner of 35th Street & 71 Street, Chan Aye Tharzan Township,
Mandalay, Myanmar.
Tel: +95 9 256 224 976, 02 62625, 02 62474

INLE / NYAUNG SHWE OFFICE (ORIENTAL BALLOONING)

### Office is open from 9am until 8pm, Myanmar Time (0230-1330 GMT).

No. 10, Lanmadaw Street, Near Mingalar Market, Nyaung Shwe, Myanmar.
Tel: +95 9 250 089 443

NGAPALI OFFICE (ORIENTAL BALLOONING)

### Office is open from 9am until 8pm, Myanmar Time (0230-1330 GMT).

Ngapali Sales Office:
Mya Byin Village, Ngapali Beach, Thandwe, Rakhine State, Myanmar
Tel: +95 9 259961903, 043 42166

https://www.orientalballooning.com